When we deliver
We plan our deliveries for Thursdays and Fridays every week, once your order is placed we will email you confirming when we plan to deliver your order. Any orders placed before 4pm on the Wednesday will have delivery arranged for that week. Any orders place after 4pm will not be guaranteed for delivery the same week, although we will endeavour to do so. If you have a preference of Thursday or Friday please add this in your notes when entering your delivery address details and we will try to accommodate this, although this may not always be possible. If you require delivery outside of our planned days, please specify this in your notes and someone from the office will give you a call when you place your order. Or you can call the office on 01946 328008 to check first.
How we do our deliveries
We do all deliveries ourselves using our Nissan tipper vans (except bulk orders where we use our wagons). The van is equipped with a small crane which can lift the dumpy bags off the van, the space needs to be accessible for a vehicle as the crane will place the bag next to the van. For loose loads they will be tipped out onto a driveway or where you specify in the delivery notes. If you require help moving logs from the point of delivery to your log store a wheelbarrow and stacking fee would apply and must be discussed with us prior to delivery.
If you cannot see your postcode please call us to discuss delivery. Delivery can be arranged for large orders which are outside of the postcode table for both domestic and commercial customers.